Privacy Policy
Last Updated March 4, 2025
Your privacy is very important to Amazon Hot Tubs. We are committed to protecting and maintaining the confidentiality of your personal information. This privacy policy describes how and why we might collect, store, and use your information when you use our services.
1. Information We Collect:
- When you contact us, visit us, or go to one of our websites, we might collect data from you to enhance your service and better perform ours.
- The only sensitive information we collect is that which you voluntarily give us or one of our affiliates and which is necessary for us to provide you with the service or information that you request.
- This may include, but is not limited to:
- Contact information (name, address, phone number, email address)
- Purchase history
- Product warranty information
- Information provided through contact forms or customer service interactions.
2. How We Use Your Information:
- To provide and improve our services.
- To process your orders and warranty registrations.
- To communicate with you about your orders, products, and services.
- To send you relevant information and/or new product offers (with your consent).
- To comply with legal obligations.
- To improve our website and customer service.
3. SMS/Text Message Communications:
- SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
- Opt-in to SMS is received through verbal communication, when you text us first, or when you fill out a form in person or online.
- Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
- For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us through contacting us in person, at our email amazonbackyards@gmail.com, or phone number 432 699-1999.
- By providing your mobile number and opting in to receive text messages, you consent to receive marketing and informational text messages from us. You can opt-out at any time by replying STOP to any message received.
- If consent has been given to receive text messages from Amazon Hot Tubs, messages may be received related to the following:
- Links to manuals & websites you request
- Appointment details & updates
- Billing inquiries & reminders
- Promotional offers
- Follow-up messages
- Message frequency may vary depending on the type of communication.
- Message and data rates may apply.
4. Information Sharing:
- We never sell your personal information.
- The only time we share your personal information is when it is necessary for us to fulfill your request, e.g., to register your product’s warranty with the manufacturer, or to provide necessary delivery information to a third party delivery service.
- We may also share information if required by law.
5. Data Security:
- We take reasonable security measures to ensure that your information stays safe and protect it against loss, theft, unauthorized access, disclosure, use, or modification.
6. Data Retention:
- We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights:
- If you no longer want us to store your information or contact you via email and/or text, please inform us over email.
- If you want to know what information we have collected from you, you can request it from us through email or a phone call. Once we verify your identity, we can disclose that information to you.
- You have the right to request the correction or deletion of your personal information.
8. Third-Party Links:
- Our website does link to other websites and we are not responsible for the content or the privacy policies of those websites.
9. Changes to This Privacy Policy:
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us:
